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Australia: ACMA issues formal warnings to 15 telcos for failing to provide customer data

The Australian Communications and Media Authority ('ACMA') announced, on 13 February 2020, that it had issued warnings to 15 telcos for breaching telecommunication and integrated public number database ('IPND') rules. In particular, the ACMA outlined that the companies had either failed to provide customer data, or had provided inaccurate data. In addition, due to the large scale of their non-compliance, Business Service Brokers Pty Ltd, Fuzenet Pty Ltd, Kisa Pty Ltd, Swift Networks Group Ltd, and TravelSIM Australia Pty Ltd were also directed to undertake independent audits and implement effective systems, processes, and practices to ensure they comply.

ACMA Chair, Nerida O’Loughlin, noted, ''Industry has been on notice for some time that we take non-compliance with the IPND rules seriously. Last year we took strong enforcement action for similar breaches across the major players in the industry. It is simply unacceptable for telcos to not comply with these rules.''

You can read the press release here.