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Asia-Pacific Bodies: APEC publishes report on promoting consumer protection in digital trade

The Asia-Pacific Economic Cooperation ('APEC') published, 3 June 2020, a report on promoting consumer protection in digital trade ('the Report'). In particular, the Report discusses consumer protection standards in digital trade, new trends in digital consumer protection, as well as the possibility of establishing an APEC framework for consumer protection which would provide a minimum standard for businesses to follow. In addition, the Report outlines the needs for an online-based autonomous dispute resolution platform to address consumer complaints in cross-border trades in an effective manner.

You can download the Report here.

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