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Canada: OPC publishes findings of privacy-related issues of Canadian businesses survey
On May 6, 2024, the Office of the Privacy Commissioner of Canada (OPC) published the results of its survey of Canadian businesses on privacy-related issues. According to the OPC, the survey explores the views and practices of businesses in Canada on issues and activities related to privacy, including questions about artificial intelligence (AI) as well as children's privacy, which are among the OPC's strategic priorities.
The findings state, among other things, that:
- 80% of businesses consider the protection of customers' personal information to be of high or extremely high importance;
- 14% said privacy is moderately important;
- most companies are aware of their responsibilities under Canada's privacy laws (88% at least moderately aware) and 76% have taken steps to ensure that they comply with these laws; and
- just 6% of Canadian companies currently use AI, but nearly a quarter indicated that they intend to use this emerging technology in the next five years.
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